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MyHello

LifeBio has created the MyHello service to address social isolation and loneliness by providing meaningful social engagement.

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MyHello is a tech-enabled, LIVE phone visit platform that uses life story and reminiscence methods to increase social connectedness.

MyHello provides technology and methods that build social connections to help those experiencing loneliness and social isolation.

MyHello can be used in the following settings:

  • Health Plans (Medicare, Medicaid)
  • Mental Health / ADAMH Boards
  • Senior Services
  • Community Organization
  • Government Agencies
  • Home Health / Home Care
  • Health Systems
  • Senior Living / Assisted Living
  • Individuals & Families

Loneliness impacts 43% of people age 65 and older, and the percentage post-COVID may be even larger.  Loneliness and social isolation have a negative affect on both mental and physical health. Poor outcomes include:

  1. Worsened cardiovascular disease
  2. Higher rates of Alzheimer’s Disease / dementia
  3. Worsened control of diabetes
  4. Poor sleep quality
  5. Worsened depression
  6. Systemic inflammation
  7. Higher health care costs

    Source: UCSF

People with conditions such as congestive heart failure and COPD have 50% higher rates of loneliness. Sometimes just getting out of the chair or out of the house is a challenge when facing chronic problems, which contributes to social isolation and loneliness. MyHello can help.

 

HOW MYHELLO SERVES ORGANIZATIONS

MyHello works with health plans, mental health boards, and senior care organizations. Options include: 

  1. MyHello MATCH – MyHello matches two participants to talk in order to reduce loneliness and social isolation, using the LifeBio Reminiscence MethodTM as a basis for life story conversations. Any phone will work with the technology powering this match behind the scenes. This is typically a 3-month program, but it can be extended.

    Call for MATCH Calls

  2. MyHello GUIDED – MyHello’s highly-trained Guides reach out each week for social engagement phone visits. The LifeBio Reminiscence MethodTM is used to open the door to new conversation, and we check in to see how each person is doing.

    Call for GUIDED Calls
         
  3. MyHello GROUP – MyHello moderates weekly group calls over the phone. This has the flavor of a radio show, with various people contributing their thoughts on the life story topic posed. Relationships are built with the power of many voices coming together. Custom groups are formed based on the population served.

    Call for GROUP Calls

MyHello uses the LifeBio Reminiscence MethodTM with proven, research-based life story questions to open new conversations during one-on-one calls. Topics of conversation include things such as childhood memories, school or work experiences, family relationships, historical events, hobbies, beliefs, and values. Many times the calls naturally start with conversations about daily life and lead to conversations about the past, present, and future. 

 

HOW MYHELLO SERVES FAMILIES

Families can arrange to have MyHello contact a parent, grandparent, or other loved one for a meaningful, friendly conversation. MyHello can alleviate social isolation and lessen feelings of loneliness. Weekly calls, typically up to 30-minutes in length, are scheduled based on time preference and availability.

This is more than just a check-in call. These weekly calls are socially engaging, meaningful, and FUN visits. The goal is to make the person’s day and talk about something new and different each week! MyHello Guides are highly trained to visit and enjoy conversation with your loved one. Call 937-303-4576 for more information or to get started today.

To learn more, please call 1-833-MYHELLO (1-833-694-3556).

MyHello can be customized to your organizations’ unique needs.

MyHello Guide in Action

MyHello Guides gently lead conversations surrounding reminiscent topics like school and work experiences, hobbies, and things a person has always wanted to do.

"MyHello is an easy way for seniors to connect with someone at a time that works best for them. While MyHello is not intended to be therapy, there certainly are benefits to decreasing anxiety and depression while seniors stay connected."

Holly Z. Holly Z.
Associate Director, Mental Health and Recovery Board of Union County (Marysville, Ohio)

“Common barriers for seniors were overcome with MyHello. In this difficult time, we all need to reach out and share. In addition to offering support, the sense of loneliness and isolation was reduced and the opportunity to connect at a deeper level was provided.”

Natalia U. Natalia U.
Lead Director, Gateway Community Action Partnership (New Jersey)

MyHello uses personal telephone calls to fight loneliness.

MyHello has an option perfect for you. Contact us today to learn more about our solution to social isolation and loneliness.

Please request more information below.