Hospitals & Health Systems

Care in hospital settings requires both clinical precision and human understanding. As hospitals care for an aging population with increasing cognitive complexity, outcomes are influenced not only by medical treatment but also by how well teams understand the person behind the chart. LifeBio helps hospitals capture and apply personal history, preferences, and identity-based insights to strengthen patient engagement, communication, and care coordination.

WATCH VIDEO: Transform Service and Care with LifeBio Memory 

Hospitals are increasingly aligning care delivery with federal innovation efforts such as the Centers for Medicare & Medicaid Services GUIDE (Guiding an Improved Dementia Experience) Model, which emphasizes coordinated, person-centered approaches for individuals living with dementia and their caregivers. LifeBio supports this direction by providing practical tools that help care teams understand what matters most to patients, communicate more effectively, and deliver care that is responsive to cognitive and psychosocial needs.

LifeBio integrates into hospital workflows by making personal context available alongside clinical information. One option is an organization-wide license for the LifeBio Memory reminiscence therapy app, available on iOS and Android devices. The app guides structured conversations that surface meaningful life experiences, routines, and sources of comfort. These insights help clinicians adapt communication, reduce avoidable distress, and support patient-centered decision-making throughout the admission, treatment, and discharge processes.

Hospitals and health systems use LifeBio to support:

• Improved patient engagement and experience, particularly for individuals living with dementia or cognitive impairment
• Stronger interdisciplinary communication across nursing, medicine, social work, therapy, and care management
• More effective care transitions from hospital to post-acute, home health, or hospice settings
• More transparent, more compassionate communication with families and care partners
• Greater consistency in patient interactions, even in fast-paced or high-turnover clinical environments

LifeBio also aligns with hospital quality and innovation priorities by reinforcing person-centered practices at scale. Understanding a patient’s background, values, and preferences supports more individualized care, reduces agitation and confusion, and contributes to safer, more supportive hospital stays. These outcomes directly support the goals of the CMS GUIDE Model and broader value-based care initiatives.

LifeBio’s approach is grounded in research demonstrating that structured reminiscence and identity-based engagement can improve emotional well-being, support orientation, and enhance communication for individuals living with cognitive change. These outcomes are particularly relevant in hospital settings, where unfamiliar environments can heighten distress and complicate care.

In addition to individual story capture, LifeBio provides a facilitated group wellness experience designed to promote connection, engagement, and shared understanding.

Group Wellness: LifeBio Memory Group Class

• A highly engaging, enjoyable group experience that encourages conversation and shared discovery
• Participants often realize how much they have in common, which helps build connection and trust.
• Some organizations include both patients and staff, while others open participation to community members or future patients to support early engagement.
• Capturing life stories has been associated with increased life satisfaction and reduced depressive symptoms
• Reminiscence and structured engagement help reduce loneliness and support social connections and friendships.

Learn more by watching this video: 

Unlock Memories and Engage with the LifeBio Memory Group Class

This group class offers 12 weeks of programming for up to 16 participants. Below is a flyer and an example of the course booklet.